White Space Creative
Orchard Road Industrial Estate, Royston, Nr Cambridge,
Product: Room6 – Charcoal
Our opening hours are 8am until 5pm, Monday to Friday.
White Space Creative
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Q. Where can I see the Rooms?
Q. How does delivery and assembly work?
A. Once you have completed your site survey we can arrange for delivery and installation. Our Rooms are designed to be installed quickly and easily and we anticipate installation to take approx. 4-6 hours. All packaging will be removed by our installation team. Please ensure you are present and leave the rest to us!
Q. How do I complete a site survey for my Room?
A. Our Rooms can be installed on a patio or hard standing area, alternatively it can be positioned on solid points (for example, Patio/Paving slabs on a soft surface such as grass). The customer is responsible for ensuring this is in place in readiness of installation.
Q. Can I move my Room?
A. Yes, our Rooms have been designed to be relocated if and when you have a need! Whether it’s to a new location at your home or if you move to a new address, we’ve got it covered. Talk to a member of our team about relocation options.
Q. Can I return my Room?
A. Sadly, once our Rooms are installed and in situ we cannot provide a refund or accept returns.
Q. What happens if I need to cancel my Room?
A. Should you change your mind you have 7 days to do so. A 10% fee of your Rooms total cost is non-refundable and would be retained to cover our costs.
Q. Do I need planning permission?
A. Our Rooms are under 2.5m in height, which means as long as the structure is under 50% of your garden area, planning permission will not be required.
Q. What are the payment terms?
A. In order to secure your Room, INASPACE require 50% deposit and the additional 50% prior to installation. Payments can be made via BACs transfer. Finance options are available.
Q. What guarantee comes with a Room?
A. Composite cladding, interior floors and our EPDM roof come with a 20 year warranty.
Unit 23 Greenfield, Orchard Road Industrial Estate, Royston, Nr Cambridge, SG8 5HN